The Bluetooth on/off setting is missing from Windows 11 after you upgraded the system to the latest Windows OS. Upon seeing Add device option, you can’t help hit it, only to find that Windows 11 can’t connect to the Bluetooth, as the screenshot below shows. When you try to connect a Bluetooth device to Windows 11, you may go to Settings > Bluetooth & devices. If you are still encountering issues after trying these steps, submit a request to Zoom Support.After upgrading the system to Windows 11, users tend to configure various settings for future use, including driver installation, Bluetooth device connecting, and Windows 11 interface familiarity. Clear cache and cookies from the settings.Check for any available operating system updates.Uninstall the app, then download and reinstall it.Make sure that you have downloaded the latest version.Perform general troubleshooting for audio issues Uninstall and reinstall any audio drivers.Make changes to privacy settings to grant permission to access the microphone on your device.Make sure that Zoom is allowed to use your microphone.Make sure that the correct audio output is selected.
Record a message to test your microphone, then listen to the playback to test your speakers or headphones.Test your audio to ensure that it is working properly.Ensure that no other applications are using the microphone at the same time.Supported USB devices less likely encounter audio issues. However, the devices listed are what we recommend for the most optimal experience. Note: USB devices not listed within the above article may still work with Zoom. Make sure that you are using a supported USB device for Zoom.If it’s a bluetooth device, ensure that it is turned on and connected properly.Unplug the device, then plug it back in.Check if the microphone, speakers, or headphones are plugged in and not muted.How to troubleshoot audio issues Check your device
Prerequisites for troubleshooting audio issues
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